Services

You only need Continental Cover if you travel from the UK. If you wish to drive abroad from your original rental location, it is a good idea to check the location specific conditions for the destination country.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes, if you have Personal Accident Insurance. It also covers you and your passengers if you’re injured in an accident, plus any damage to your personal belongings. Personal Accident Insurance isn’t automatically included with your rental, but you can purchase it over the counter when you collect your hire vehicle. The cost varies depending where you hire your vehicle.  Before you take out Personal Accident Insurance, it’s worth also finding out whether your existing travel insurance already covers you.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Avis Fast Track is a new service we offer to customers who book directly with us at some of our busiest stations. Our Fast Track service is designed to get you to your vehicle faster by offering a dedicated counter in the rental station. We offer a Fast Track product at Heathrow Terminal 2, which for £19.99 allows you to collect your car from just outside the Terminal Building, rather than taking our shuttle bus to our main Heathrow station.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes. We offer a range of extra equipment to enhance your journey. If you're booking online you can reserve extras including child seats, Mobile Wi-Fi, GPS, luggage racks and snow chains for most European journeys. Some extras can only be paid for over the counter. Don't worry if you book online they will still be reserved for you. Just pay for them when you collect your vehicle. In certain countries such as the US, you can only reserve extras over the counter. Remember to plan ahead. Depending where you hire, we'll need 72 hours' notice if you book online. If it's less than 72 hours before your journey, please contact us at the location or call our reservations team.

Want to add extras? Discover more about our Extras for your journey or call our Reservations Team.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


We want to make sure everything is perfect before you set off on your journey. As the driver, you need to be there to receive your hire vehicle when it's delivered. This is so we can securely hand the keys over, check your vehicle together and sign the rental agreement. Remember to have your driving licence handy. If you want us to collect your vehicle after your journey, you don't need to be there providing someone can hand the keys over and help with any issues. Simply contact us at your nearest location.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Vehicles from Denmark can be driven in other countries depending on the make and model of the hire car. Denmark does not allow cars to be driven in Eastern European countries and Great Britain only in the countries mentioned on www.avis.dk. You can simply enter where, when and what date you'd like to pick up and return the vehicle, and you will see the vehicles available for that trip. 

If you are looking to travel between various other European countries, please review the location specific terms and conditions for the country from which you are hiring.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Winter tires are required in many countries throughout the area and required by law at certain times of the year. In some places cars are equipped with these tires free of charge, in other places it can cost a fee. Snow chains can also be supplied, sometimes at an extra cost. Please check at the location and our location specific terms and conditions for the specific country you wish to travel in.

Click here to find out more, or contact your nearest hire station.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


In France, with our “Meet & Greet” service, your car will be available at your arrival SNCF train station, even outside of the opening hours of your Avis station.

If the Avis office at the train station is closed when your train arrives, the rental agreement and the keys of your reserved vehicle will be handed to you by an SNCF agent (Offer valid until the closing time of the SNCF station).  As part of a partnership with SNCF, we offer this service for free for all reservations made through SNCF channels (oui.sncf or in SNCF stations). If your reservation was made outside an SNCF channel, this exclusive service is offered to you for only € 20.

You can find out more about the SNCF service here.
 

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


RSN is our Roadside Safety Net product. In addition to the standard breakdown assistance included with your rental, our Roadside Assistance Plus (or Premium Roadside Assistance) service covers any non-mechanical issue you may face. This product removes ancillary costs that may be associated with a vehicle breakdown, such as jump starts or towing fees. When selected, RSN will be included on your signed rental agreement at the beginning of your rental. It will be charged at the end of the rental along with any outstanding rental charges.

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Windscreen Protection reduces your windscreen excess to zero which means if there's new, non-negligent damage to the windscreen of the vehicle, you will pay a significantly reduced cost, if any cost at all. Once selected, this product will be added to your rental agreement at the beginning of your rental with any associated costs already quoted to you. This will be charged to your payment card at the end of your rental along with any other rental charges. Unlike our other protection options, you won't be able to choose this ahead of time, so please ask about it at the station when you arrive. 

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


You may already be covered with your own travel insurance, but if not, Avis Personal Accident Insurance can provide you with additional cover following an accident, including emergency medical care, transportation, lost luggage and cover for unexpected costs. We’ve partnered with our insurance company to offer you and your passengers first-class protection for personal injury and emergency medical support and transport. 

At the rental counter, you can add Personal Accident Insurance or Super Personal Accident Insurance.

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


We understand you’re busy and might not be able to collect your hire vehicle. That’s why we offer a home delivery and collection service.

Sound ideal? Call our reservations team or contact the location you’re hiring your vehicle from.

 

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes, our Mobile Wi-Fi offers 1 GB of wireless internet per day for up to 5 laptops, smartphones, tablets or any other Wi-Fi-enabled device. Enjoy the freedom of mobile connectivity in or out of your hire car, without exorbitant roaming or hotel data charges. 

If you are travelling for business, you can keep in touch with HQ and your clients. 

If you are driving with kids, you can keep them entertained on long journeys.

Yes, of course. We understand you want to share the joy with others so we make it easy for you to add another driver. Your additional driver will simply follow the same hire rules as you. The only thing you need to do differently is pay to add them, so they're covered under your hire agreement. Remember, we need to see all driving licences when you collect your hire vehicle. The amount you'll pay will be in your online quote. In some countries, drivers who share a surname don't have to pay more. The amount varies by country and will be clear when you book your hire vehicle online.

Want to add another driver? Find out more.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


To hire a car in Denmark, you need to be at least 19 years of age and have held a driving licence for at least one year. If you or your additional drivers are under the age of 25, you'll need to pay an extra fee (underage surcharge) per day. The amount varies by country and will be quoted when you book your hire vehicle online – but you can expect it to be around 100 DKK per day for each driver. 

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes, we do have vehicles with roof/ski racks available, however unfortunately not all of our vehicles at every location. This service is available at certain rental locations and may depend on the vehicle category selected.
For more information check out our location specific terms and conditions for the rental location you are renting from. Alternatively, please contact the reservation team to speak with one of our agents.
 


TP is our Theft Protection package. This product reduces your excess which means if your rental vehicle is stolen, you will pay a significantly reduced cost, if any cost at all. Check the excess amount indicated on your rental agreement to learn the maximum amount the driver would be liable for in the event that the vehicle is stolen. Once selected, this product will be added to your rental agreement at the beginning of your rental with any associated costs already quoted to you. This will be charged to your payment card at the end of your rental along with any other rental charges.

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


CDW is our Collision Damage Waiver. This product reduces your excess which means if there's new, non-negligent damage to the outer body of the vehicle, you will pay a significantly reduced cost, if any cost at all. Once selected, this product will be added to your rental agreement at the beginning of your rental with any associated costs already quoted to you. This will be charged to your payment card at the end of your rental along with any other rental charges.

Discover even more about your protection options on our website.

 

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


We offer a wide variety of coverage options to ensure complete peace of mind when you are renting with us. 

Click through each product to learn more.

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


RSN is our Roadside Safety Net product. In addition to the standard breakdown assistance included with your rental, our Roadside Assistance Plus (or Premium Roadside Assistance) service covers any non-mechanical issue you may face. This product removes ancillary costs that may be associated with a vehicle breakdown, such as jump starts or towing fees. When selected, RSN will be included on your signed rental agreement at the beginning of your rental. It will be charged at the end of the rental along with any outstanding rental charges.

Looking for a completely worry-free rental experience at a discounted price? Check out Avis Inclusive; RSN is now included in this package for free.

 

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.

 

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

 

 


You may already be covered with your own travel insurance, but if not, Avis Personal Accident Insurance can provide you with additional cover following an accident, including emergency medical care, transportation, lost luggage and cover for unexpected costs. We’ve partnered with AIG to offer you and your passengers first-class protection for personal injury and emergency medical support and transport. 

At the rental counter, you can add Personal Accident Insurance or Super Personal Accident Insurance.

Looking for a completely worry-free rental experience at a discounted price? Check out Avis Inclusive.

 

If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Looking for a completely worry-free rental experience? Learn more with this short video. With Avis Inclusive:

Remove the fear of unexpected charges and uncertainty. Avis Inclusive means you no longer need to worry about the fear of unexpected charges should any mishaps happen. And with zero excess cover and premium roadside assistance included as standard, if you lose the keys, get a flat battery, find a chip in the windscreen, or the car is stolen you are covered.

Clear, transparent prices. Be confident that there will be nothing else to pay, right from the start with one upfront, discounted cost at the point of booking.

No stressful, long-winded conversations about liability. We know conversations about cover and liability are not fun and we don’t like having them either. With Avis Inclusive those conversations aren’t needed as we’re both covered, so can get you on the road quicker.

Avis Inclusive makes car rental simple and stress free. Ready to get started? Or click here for more information.

 

Interested in learning more about our individual coverage options? Find out more.